An exciting opportunity has opened for a Customer Success Manager to take ownership of a newly established renewals... Read more
An exciting opportunity has opened for a Customer Success Manager to take ownership of a newly established renewals function within a high-performing, growth-driven environment. This strategic role is ideal for someone who thrives in building structures from the ground up, with a strong focus on customer retention, recurring revenue, and operational excellence.About the Role:The successful candidate will be responsible for designing and launching a complete renewals process - including frameworks, systems, and tools - that supports long-term customer success across the Middle East and Africa region. Once in place, you'll lead a dedicated team focused on maximising annual recurring revenue through proactive contract renewals, upselling, and churn mitigation strategies.Key Responsibilities:Develop and implement a scalable renewals strategy.Set up and refine systems and processes for seamless customer experience.Recruit, train, and lead a high-performing renewals team.Drive timely and accurate renewals while identifying opportunities for growth.Collaborate closely with Sales, Finance, Customer Success, and Business Intelligence teams.Analyse customer data, monitor KPIs, and drive continuous improvement.What You Bring:5+ years' experience in renewals, sales operations, or subscription-based revenue.Solid leadership background with proven team-building capability.Working knowledge of Salesforce and SAP (customer care/service models).Strong analytical, negotiation, and cross-functional collaboration skills.Strategic mindset with a hands-on approach to execution.Nice to Have:Experience in SaaS, IT, or subscription-based environments.Familiarity with process automation, customer experience management, and BI tools.Global or remote team exposure.If you're a driven leader with a passion for creating structure and delivering results, this is your chance to shape a department from the ground up and make a lasting impact. Read less
Role OverviewThe Field Sales Representative is responsible for managing and expanding customer accounts within the KZN region. This... Read more
Role OverviewThe Field Sales Representative is responsible for managing and expanding customer accounts within the KZN region. This role focuses on promoting products, enhancing brand visibility, and driving sales growth through strategic distributor engagement and market development.Key ResponsibilitiesManage and develop relationships with key distributors and channel partners.Plan and execute strategic actions to boost brand awareness and product sales.Conduct regular training sessions and presentations for wholesale customers.Monitor and analyze market trends, competitor activities, and customer needs.Maintain accurate records and reports using Salesforce CRM.Ensure compliance with company sales strategies and policies.Provide exceptional customer service and address inquiries promptly.Key Performance Indicators (KPIs)Effective use and reporting within Salesforce.Strengthening relationships with existing customers.Expansion of product offerings to current clients.Conversion of non-stocking resellers to approved stocking resellers.Accurate sales forecasting and inventory management at the reseller level.Timely and comprehensive weekly and monthly reporting.Qualifications & RequirementsDiploma or Degree in Sales or a related field.Minimum of 5 years' experience in a similar sales role.Strong knowledge of the electrical and manufacturing industry.Proficiency in Microsoft Office applications and Salesforce CRM.Valid driver's license and own reliable vehicle.Skills & CompetenciesExcellent communication and interpersonal skills.Strong organizational and problem-solving abilities.Proactive and self-motivated with a customer-centric approach.Ability to make informed decisions and drive performance. Read less
Role OverviewThe Area Sales Manager is responsible for driving revenue and margin growth within the KZN region by... Read more
Role OverviewThe Area Sales Manager is responsible for driving revenue and margin growth within the KZN region by developing and executing sales strategies for surveying and geomatics equipment. This role involves managing distributor relationships, providing training and support, and ensuring sales targets are met.Key ResponsibilitiesDevelop and implement regional sales strategies to increase market share.Identify and onboard new distributors; support and develop existing ones.Present and demonstrate products to customers and dealers.Negotiate sales contracts and manage product supply milestones.Monitor sales performance against targets and budgets; implement corrective actions as needed.Represent the company at industry events and trade shows.Prepare regular sales reports and forecasts.Ensure compliance with company policies, including QHSE and Ethics & Compliance.Perform additional duties as assigned by the Regional Sales Manager.Qualifications & ExperienceDegree or Diploma in Land Surveying (Geomatics), Engineering Survey, or Civil Engineering.Minimum of 5 years of commercial experience in land surveying, mapping, and analysis.Proven experience in sales within the construction or geomatics industry.Strong knowledge of surveying equipment and customer requirements.Proficiency in CRM systems (e.g., Salesforce).Excellent communication and interpersonal skills.Entrepreneurial drive with a strong work ethic.Willingness to travel frequently within the region. Read less
We're seeking an experienced Project Engineer to manage end-to-end project execution within an oil and gas environment. You... Read more
We're seeking an experienced Project Engineer to manage end-to-end project execution within an oil and gas environment. You will oversee scope development, resource planning, contractor coordination, and ensure compliance with safety and regulatory standards across all phases of CAPEX projects.Key Responsibilities:Project Planning & Execution: Define scopes with business units, develop CAPEX plans, manage timelines, resources, and budgets using structured project management methodologies.Contract & Resource Management: Draft and manage contracts, coordinate contractors and equipment, and oversee site activities to ensure alignment with project goals.Compliance & Safety: Ensure adherence to legal, environmental, and HSE standards. Lead incident reporting, inspections, and contribute to HSE meetings.Monitoring & Reporting: Track progress (S-curves, schedules), manage change control, maintain documentation, and report deviations or risks to stakeholders.Commissioning & Handover: Support commissioning, training, and the handover of projects with complete as-built documentation.Stakeholder & Cross-Functional Collaboration: Work closely with maintenance, operations, and other departments to ensure efficient execution and resource sharing.Continuous Improvement: Capture lessons learned, propose improvements, and implement efficiency-enhancing initiatives.Requirements:Bachelor's degree in Engineering (or equivalent experience).Formal project management qualification.Proven experience in oil & gas or petrochemical project environments.Strong communication, coordination, and problem-solving skills.Proficiency in MS Office and project/maintenance software tools.5 -7 years of relevant experience Read less
The role: Design DraftspersonAbout the companyA leading provider of mineral processing equipment and solutions, committed to innovation, quality,... Read more
The role: Design DraftspersonAbout the companyA leading provider of mineral processing equipment and solutions, committed to innovation, quality, and customer satisfaction. With a strong engineering foundation, they deliver customised solutions across the globe, underpinned by decades of technical expertise.About the RoleWe are looking for an experienced Design Draughtsperson to join our dynamic engineering team. This role involves creating accurate and detailed models, layouts, and drawings that meet the clients standards using CAD software and data management tools. The ideal candidate will bring a solid background in mechanical design, strong attention to detail, and the ability to collaborate across teams and with clients.ResponsibilitiesCreate and maintain 2D/3D models, drawings, and layouts using CAD softwarePerform design calculations to ensure the integrity and feasibility of componentsManage BOMs, work orders, and routing within JDEUpdate drawing register and maintain design checklistsAdhere to quality, safety, and ISO standards in all designsCollaborate with colleagues and customers to resolve design challengesSupervise and support installation of new designs when requiredAssist in product development and market research initiativesQualificationsGrade 12 with Maths and ScienceN6 Mechanical EngineeringDraughting DiplomaRecognised training in relevant CAD software (2D/3D)Minimum 5 years of technical experience in within the manufacturing industry (experience working with moving parts like gearboxes and motors etc.)Proficiency in design software (e.g., Inventor, AutoCAD)Valid driver's license & willingness to travel outside South Africa Read less
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